Computer Repairs and Upgrades
Model #: For an accurate estimate I will need the manufacturer and full model number of the device. Manufactures don't always make it easy to find this information. Often, you'll see this on a label at the side, bottom or in the compartment under the removable battery. If you need help, give me a call or bring the item by and I will be happy to help you.
If your computer has a good Internet connection I can help you with a lot of things by connecting our computers through the Internet. I can take control of your computer from my computer and you can show me the problem you're having and watch why I work, or you can just go about your business and I'll let you know when I'm done. Over remote connection I can remove malware, install programs, adjust Windows and program settings and much more. Before you remote session you will need to call or email me to arrange a time that we can both be at our computers to start the session.
Internet Remote Support Services
|After about 30 seconds, the GCTek Remote window will open like the one you see below. Give GCTek the 9 digit ID number by phone or by email, your ID number is like an address so that my computer can find yours on the Internet. I will enter your ID into my computer and that will start the session.